24/7 Emergency Rotating Equipment Repair — We Answer Every Call

When your equipment goes down at 2 AM on a Sunday, you need a shop that actually picks up the phone. KMS does. Every day of the year, every hour of the day — real people, real answers, real repairs.

Emergency Line — Available 24/7/365
346-350-1464

Real people. Real answers. Every call answered.

Equipment failures don't follow business hours. A centrifuge that goes down at midnight on a Friday, a gearbox that fails on Christmas morning, a mud pump fluid end that washes out on a Sunday — these are real situations that real KMS customers have called us about. And we answered. Every time.

Our 24/7 emergency service isn't a marketing claim — it's a commitment backed by 40 years of showing up when it matters. We offer emergency intake, rush processing, and expedited return shipping. Every emergency repair is backed by the same 24-month warranty as our standard repairs.

How Emergency Service Works

STEP 01

Call Our Emergency Line

Call 346-350-1464 any time — day or night, weekday or weekend, holiday or not. A real person answers. Tell us what you have, what happened, and how urgently you need it back.

STEP 02

We Arrange Pickup

We'll coordinate pickup from your facility anywhere in the continental U.S. — or you can ship directly to our facility in Stafford, TX. For critical situations, we can have a driver dispatched within hours.

STEP 03

Rush Intake & Assessment

Your equipment goes to the front of the line. We perform complete disassembly, inspection, and failure analysis — and we call you with a written quote before any work begins. No surprises.

STEP 04

Expedited Repair & Return

We complete the repair on an expedited timeline and ship your equipment back via the fastest available carrier — or arrange direct delivery. Every emergency repair is backed by our 24-month warranty.

Emergency Service Coverage

All 50 States

Continental U.S. pickup available within 24 hours

Canada & Mexico

International service via freight forwarder

365 Days a Year

No holidays, no blackout dates, no exceptions

Common Questions

FREQUENTLY ASKED QUESTIONS

What qualifies as an emergency repair? ▾
Any situation where equipment failure is causing or about to cause significant production loss, safety risk, or operational shutdown qualifies for emergency service. Call us and describe your situation — we'll tell you honestly whether we can help and how fast.
How quickly can KMS respond to an emergency? ▾
We can initiate emergency intake within hours of your call. Pickup can typically be arranged within 24 hours for most locations in the continental U.S. Repair timeline depends on the extent of damage and parts availability — we'll give you a realistic estimate when we assess the unit.
Is emergency service available on weekends and holidays? ▾
Yes. Our emergency line is answered every day of the year — 365 days, 24 hours a day. We don't take holidays when your equipment doesn't.
Do you offer emergency service outside the continental U.S.? ▾
Yes. We serve all 50 states, Canada, and Mexico. For Alaska, Hawaii, and international locations, we work with freight forwarders to arrange the fastest possible shipping.
Is the warranty the same for emergency repairs? ▾
Yes. Every repair — emergency or standard — is backed by our 24-month rebuilt warranty. Emergency service does not reduce the warranty coverage.
What types of equipment can you handle on an emergency basis? ▾
We handle emergency repairs for all equipment types we service: centrifuges, gearboxes, industrial blowers, industrial compressors, and mud pump fluid ends and power ends.